Spotlight on Pre-Show Education: Residential Construction Superintendent Courses

Due to an overwhelming response from
attendees in previous years, the Home Builders Institute (HBI) Residential
Construction Superintendent (RCS) courses will be offered again the weekend preceding
NAHB’s International Builders’ Show® (IBS) in Orlando. 

What is the RCS?

The Residential Construction
Superintendent courses are designed specifically for the promising site
superintendent who wants to further his/her career in the vast construction
industry. Since its inception in 2003, over 9,000 people have taken RCS courses
and 1,350 have earned the RCS designation. 

“The RCS education series is an excellent
way for builders to gain valuable knowledge that will enhance their management
of residential construction. Great builders develop both management of the
business and their understanding of the nuts and bolts.”

Dave Yelovich, Tilson Homes 

The RCS Designation Courses

The RCS designation consists of eight
4-hour courses that NAHB members say are critical to a career as a field
supervisor. After students successfully complete the eight courses in the
series, they receive the Residential Construction Superintendent designation. 

Conducting the entire series of eight
courses the weekend before IBS allows those who wish to earn the RCS
designation in one convenient location the ability to do so. Course topics

Planning & Scheduling: Learn how to improve your planning and
scheduling skills to increase profit, effectiveness and on-time deliveries.
This course will also teach you the five fundamental scheduling methods to help
manage a project from start to finish with success. 

Safety & Security: This course will help you keep the job site
and workers safe. You’ll examine the most common OSHA citations and how to
prepare for an OSHA inspection, and you’ll review a superintendent’s
responsibilities to adequately protect the job site. 

Customer Service & Homeowner
Part of being an effective
superintendent is understanding the human and business needs of customers. In
this course, you’ll explore how to meet and exceed expectations by avoiding the
“seven deadly sins” of customer service, and learn how to effectively deal with
difficult customers. 

Office & Trade Contractor
This course offers tips for creating
a win/win partnership with internal customers and provides a proven strategy
for dealing with conflict. 

General Project Management: This course provides an overview of the many
facets and responsibilities of a superintendent. Topics include managing
production operations through the planning, action and review (PAR) method as
well as understanding estimates. 

Budget Management & Cost Control: Learn the superintendent’s important role in
profitability during this course. Discover how to control critical elements of
job costs, including identifying the costs to everyone when the job is not done
right the first time. 

Codes & Quality Control: This course outlines a superintendent’s
building code responsibilities and provides tips on how to enforce code
compliance on the job site. You’ll also learn how to define quality within your
company by identifying five essential quality components. Learn how to set
performance expectations based on this quality foundation. 

Hiring, Training & Supervision: This course examines the common mistakes made
during the interview process and outlines a series of steps to help ensure each
subcontractor and/or employee is the right fit for the company. You will also
get tips and tools for setting and measuring performance expectations. 

Courses will be offered January 6 – 9,
2017 in Orlando; the cost is $165 per course for members and $245 for
non-members. To explore these pre-show courses closer or register, visit

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