Meet Our Speakers Series: Bassam Salem

Bassam Salem

Bassam, founder of AtlasRTX, was born in Egypt, lived in France and England as a child, and then immigrated to the United States as a teenager to attend university. He earned BS, MS, and MPhil degrees in Computer Science as well as an MBA all from the University of Utah. He started young, entering high school at age 12, programming professionally at age 15, and completing his first master’s degree at age 21.

His company, AtlasRTX, enables production homebuilders to provide their...

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IBS 2019 Master Session: The Customer Experience Funnel: Best Practices for Profitability

Master Sesssion

All major aspects of the sales and building process are affected by the customer experience, making it one of the most critical elements for the success of your company. Yet building and designing a great customer experience that feels authentic and personalized can be challenging.

In the NAHB International Builders’ Show® (IBS) Master Session, “The Customer Experience Funnel: Best Practices for Profitability,” an expert panel will show you best practices to implement throughout...

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Meet Our Speakers Series: Chris Hartley

Chris Hartley

Chris Hartley is the Vice President of Operations & Marketing for Dunhill Homes & Nathan Carlisle Homes in the Dallas/Fort Worth area. He has 15 years of New Home Sales Experience as an On-site Sales Representative, Corporate Sales Trainer, Vice President of Sales & Marketing and Vice President of Operations. In addition, he is a Certified Trainer for the Texas Real Estate Commission and a public speaker. Chris has worked with both public and private homebuilders across the...

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Game Changers Spotlight: Managing the Customer Experience

Mark Hodges

Customer experience is a term we hear a lot these days. Thanks to Amazon, Zappos, Southwest, Apple and others, customers want instant service, flawless execution, quality products and personal attention—and expect it throughout the duration of their interaction.

Those looking for a new home are no exception.

Mark Hodges knows what it takes to successfully manage the customer experience. He spent years as a former Top 10 builder senior executive and today, he is a consultant to...

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Meet Our Speakers Series: Pierrette Tierney

Pierrette Tierney
Pierrette with her family in Park City, and one of her and her husband enjoying the fall colors at The Colony in Park City

Pierrette began her career in homebuilding at Pulte Homes in Las Vegas as a sales associate. She quickly climbed the management ranks at Pulte and Taylor Morrison, most recently serving as division president for Taylor Morrison’s Bay Area operations. In her career, she has overseen the development and implementation of hundreds of master-plan, active adult, high-density and luxury home communities. In 2016, she and her husband, Matthew Magleby, decided to take their vast industry...

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Game Changers Spotlight: The New Suburbia

Greg Lindsay

Predictions of a permanent “back to the city” movement by the younger generations—and resulting suburban demise—may have been a bit overstated.

Yes, there are many young people who prefer the urban core, but today’s fastest-growing cities in the United States are actually Sunbelt metros, like San Antonio, Phoenix and Dallas. Furthermore, huge outflows of people are moving from “superstar cities” due to a lack of affordable housing, a trend we can expect to grow as...

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IBS 2019 Master Session: 2019 Design Playbook: The Styles, Trends, Colors & Finishes You Need to Know

Master Sesssion

In the NAHB International Builders’ Show® (IBS) Master Session, “2019 Design Playbook: The Styles, Trends, Colors & Finishes You Need to Know,” architects, designers and color strategists will prepare you for the year ahead in all things design. They’ll cover what you need to know to excite buyers and stay ahead of the curve, beginning with a snapshot of trends and an overview of what to expect from design in 2019.

In this three-hour advanced session, you...

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Pre-Show Education: Monday’s Line-Up

Men and women sitting in rows looking forward.

Nineteen pre-show courses will be offered before the start of the 2019 NAHB International Builders’ Show® (IBS). These half-, one- and two-day courses give you a chance to dive deeper into specific industry topics and to increase your skill set.

The Pre-show Courses offered on Monday, February 18 are as follows:

Winning the Time Game | 8:00 AM – 12:00 PM
This half-day course is designed to help superintendents develop a deeper skill level to...

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Game Changers Spotlight: Ignite Your Social Influence

Erin Gargan

When you are typing, tweeting or texting, how persuasive are you?

As a salesperson, you are obviously great at communicating in person, so what is it about having a screen that makes it so challenging to achieve clear communication? How can you translate how you really are in an authentic way so that it’s reflected behind the screen? And when you have a screen blocking what makes you so effective at what you do, how can you ensure that you are being heard?

These are likely just some...

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IBS 2019 Master Session: Solving the Builders Matrix: A Simplified Financial Strategy to Gain Competitive Advantage & Drive Profit

Education Session

Success in the construction industry is not random. Builders who are serious about long-term prosperity cannot rely on gut instinct and intuition alone or simply hope to ride the wave of an improving market. They need the ability to make well-informed financial decisions that create competitive advantage and profitability.

In the NAHB International Builders’ Show® (IBS) Master Session, “Solving the Builders Matrix: A Simplified Financial Strategy to Gain Competitive Advantage...

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