More jobs should mean more revenue, not more chaos. But as a residential construction business grows, missed handoffs, scheduling breakdowns, communication gaps and jobsite delays can quickly chip away at productivity and profit.
At the 2027 NAHB International Builders’ Show® (IBS), Priscilla Hansen Mahoney will share practical strategies to solve everyday project management challenges in her session, More Jobs, Less Chaos: Build Systems That Can Handle Business Growth.
We caught up with Priscilla to learn what attendees can expect, which industry trends have her attention and why investing in education and relationships can make a difference in your business.
Turn Project Management Problems into Opportunities
Growth creates opportunities, but without the right systems, it can also expose operational weaknesses.
In her IBS 2027 Education session, Priscilla will help builders and residential construction professionals identify the project management breakdowns that quietly cost them time and money. Attendees will explore Lean-based strategies to reduce wasted time, improve jobsite coordination, strengthen communication and keep projects moving.
The best part? These aren’t just big-picture ideas. Priscilla wants attendees to leave with practical changes they can implement on their very next project.
AI, Better Systems & the Future of Construction
What’s one industry trend Priscilla is watching closely? AI.
She’s particularly interested in how contractors use AI to build better business systems, support their teams and improve customer experience.
The opportunity goes beyond adopting new technology. It’s about giving contractors more time to focus on what matters most: serving customers, developing employees and running a successful business.
Looking ahead five years, Priscilla expects more residential construction companies to become less dependent on owners making every decision. Clearer processes, stronger crew leaders, better training and smarter technology will help businesses operate more efficiently and prepare for the next generation of leadership.
She also sees hiring and retaining quality employees as one of the industry’s biggest challenges.
“Contractors who put as much care into building their teams as they put into their projects will be better positioned to keep good people,” she says.
Why You Should Make Time for IBS Education
Priscilla has attended classes and earned certifications throughout her career, and she believes IBS Education sessions offer exceptional value.
Her advice for first-time attendees? Register for an IBS Expo+Education Pass and make time to attend the sessions! Priscilla has spent thousands of dollars on classes and certifications over the years, and the education value at the Builders’ Show is amazing.
“Pick sessions that address challenges you’re facing in your business, take notes, and choose a few ideas to put into action when you get home,” she recommends.
Don’t Miss the Connections at NAHB HQ
For Priscilla, some of the best Builders’ Show experiences happen between sessions. NAHB HQ is her favorite place to connect, whether it’s during a happy hour, over coffee or in conversations with fellow industry professionals.
Those informal moments have led to lifelong friendships and valuable business relationships. It’s one reason she looks forward to returning to the Builders’ Show year after year.
She’s always excited to discover something new, both in the education sessions and through conversations with fellow builders and industry experts.
Build a Business Ready for What’s Next at IBS 2027
More projects. Better processes. Stronger teams. Greater profitability. If you’re ready to build systems that support sustainable business growth, add Priscilla Hansen Mahoney’s session to your IBS 2027 Education schedule.
Join Priscilla and thousands of residential construction professionals February 2–4, 2027, in Las Vegas.
Register for an IBS Expo+Education Pass to choose from 120+ education sessions, learn from industry experts, discover practical strategies and connect with the people shaping the future of home building.