Customer experience is a term we hear a lot these days. Thanks to Amazon, Zappos, Southwest, Apple and others, customers want instant service, flawless execution, quality products and personal attention—and expect it throughout the duration of their interaction.
Those looking for a new home are no exception.
Mark Hodges knows what it takes to successfully manage the customer experience. He spent years as a former Top 10 builder senior executive and today, he is a consultant to...
The IBS Centrals are one of the best places at the NAHB International Builders’ Show® (IBS) to explore fun, new ideas, refine your skills and gain business information about your specific niche in the building industry.
Six main Centrals are available during the three days of the show (February 19 – 21, 2019), and each offers a specific area of focus within the building industry with its own schedule of events.
What You’ll Find Inside IBS Centrals
Pierrette with her family in Park City, and one of her and her husband enjoying the fall colors at The Colony in Park City
Pierrette began her career in homebuilding at Pulte Homes in Las Vegas as a sales associate. She quickly climbed the management ranks at Pulte and Taylor Morrison, most recently serving as division president for Taylor Morrison’s Bay Area operations. In her career, she has overseen the development and implementation of hundreds of master-plan, active adult, high-density and luxury home communities. In 2016, she and her husband, Matthew Magleby, decided to take their vast industry...
Predictions of a permanent “back to the city” movement by the younger generations—and resulting suburban demise—may have been a bit overstated.
Yes, there are many young people who prefer the urban core, but today’s fastest-growing cities in the United States are actually Sunbelt metros, like San Antonio, Phoenix and Dallas. Furthermore, huge outflows of people are moving from “superstar cities” due to a lack of affordable housing, a trend we can expect to grow as...
The IBS Scholarship Program offers NAHB members between the ages of 21-35 with the opportunity to attend the building industry’s biggest event. This is part 2 of a 3-part series.
Twenty-one ambitious young professionals have been awarded a scholarship to attend the 2019 NAHB International Builders’ Show® (IBS) in Las Vegas this coming February. Many have never attended before, and all are eager to learn more about the building industry by exploring new products, connecting...
In the NAHB International Builders’ Show® (IBS) Master Session, “2019 Design Playbook: The Styles, Trends, Colors & Finishes You Need to Know,” architects, designers and color strategists will prepare you for the year ahead in all things design. They’ll cover what you need to know to excite buyers and stay ahead of the curve, beginning with a snapshot of trends and an overview of what to expect from design in 2019.
In this three-hour advanced session, you...
Nineteen pre-show courses will be offered before the start of the 2019 NAHB International Builders’ Show® (IBS). These half-, one- and two-day courses give you a chance to dive deeper into specific industry topics and to increase your skill set.
The Pre-show Courses offered on Monday, February 18 are as follows:
Winning the Time Game | 8:00 AM – 12:00 PM
This half-day course is designed to help superintendents develop a deeper skill level to...
When you are typing, tweeting or texting, how persuasive are you?
As a salesperson, you are obviously great at communicating in person, so what is it about having a screen that makes it so challenging to achieve clear communication? How can you translate how you really are in an authentic way so that it’s reflected behind the screen? And when you have a screen blocking what makes you so effective at what you do, how can you ensure that you are being heard?
These are likely just some...
Success in the construction industry is not random. Builders who are serious about long-term prosperity cannot rely on gut instinct and intuition alone or simply hope to ride the wave of an improving market. They need the ability to make well-informed financial decisions that create competitive advantage and profitability.
In the NAHB International Builders’ Show® (IBS) Master Session, “Solving the Builders Matrix: A Simplified Financial Strategy to Gain Competitive Advantage...
If you are on the fence about whether you should attend the 2019 NAHB International Builders’ Show® (IBS), you need to know: there is something for everyone. The building industry’s largest event is your best opportunity to access the people, tools and business knowledge you need. Here are the top ten reasons why traveling to Las Vegas to attend IBS in February is well worth the trip.
- Incredible Value: IBS is your one-stop shop for knowledge, new products and powerful...